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Writer's pictureSoSha Staff

Frequently Asked Questions

Updated: Aug 14


USER'S COMMON QUESTIONS

How can my community members share a post from a SoSha toolkit? 

How do I share a post where I need to take my own picture?

Can a user edit a SoSha post before sharing? 


CREATING A SOSHA TOOLKIT

What are the essential items to create a SoSha post? 

What types of content can I upload onto SoSha? 

How can I make the editing process faster? 

How do I increase the likelihood that my audience shares my posts?  

How do I use labels?

How Do I Create Post Variations for Each Social Network?

Can I use one toolkit and change the materials every week/month/year?

What is the difference between a draft and a live post?

Who can publish a toolkit so that it is live?

Which members can edit posts?

How can I track the success of a toolkit? 

How do I embed posts on a website? 

How do I embed posts in an email? 


GENERAL TROUBLESHOOTING

Why can’t I edit posts on my SoSha toolkit? 

When I share on social media, my posts do not look like the ones I uploaded! 


USE CASES

There are different strategies to maximize your toolkit based on your goals and industry. Below are some common questions and our use cases. 

How can I use social share toolkits to generate impressions for my organization?

How can I use social share toolkits to generate sign-ups?

How can I use social share toolkits for crowdfunding/donations?

How can I use social share toolkits for employee engagement?


 

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